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Return Policy

AV Express realizes most of your holiday shopping is done for the loved ones on your list and you have concerns. Can I return it, what if he or she doesn’t like it etc.? You have no worries with AV-Express’s 60 day holiday return policy. You have plenty of time to return the item to us with no restocking fees up to 45 days after purchase. This is our holiday pledge to you our valued customer.

AV Express offers hassle Free Returns on all the items we sell . All returns may be accepted within 45 days after our ship date. Returns will only be accepted with a Return Authorization (RA) number obtained by AV Express. If you have problems with your product please email AV Express with the part number, order number, and the problem you are having. AV Express will review your case and issue an RMA number. AV-Express does not charge a restocking fee on your returns. The RMA number must be written on the outside of the package when returned. Please repackage your defective part carefully to minimize further damage during return shipping. Return shipping charges are the responsibility of the customer for all returns that are not received defective or damaged at the fault of AV-Express, Shipping Company and or Manufacturer.